Privacy Policy
Nest Upsell & Bundle (“the App”) is a Shopify app operated by Pro Dev Nest, based in Sargodha, Punjab, Pakistan (“we”, “us”). It lets merchants show product bundles, volume discounts, add-ons, Buy X Get Y offers and cart goals on their Shopify store. This policy explains what data the App collects when a merchant installs it, how we use that data, and how it is deleted.
Data we collect
When a merchant installs the App, we access the following through Shopify’s APIs:
- Store information: store domain, store name, store contact email, currency, money format and whether the store is a development store.
- Product information: titles, images, variants and prices of the products and collections the merchant selects for their offers.
- Offer settings: the offers, designs, texts and settings the merchant creates in the App.
- Order information: when an order is created, Shopify sends us the order. We read only its line items, prices and discounts to work out which sales came from the App’s offers. We store the order ID, that sale amount, its currency and the order date. We do not store customer names, email addresses, phone numbers or addresses.
- Billing information: the merchant’s App plan and subscription status, as reported by Shopify. Payments are handled by Shopify; we never see card details.
- Technical data: access tokens issued by Shopify (stored encrypted) and a log of webhooks received (store domain, topic and webhook ID).
Shoppers
The App’s storefront widgets run in the shopper’s browser. They read the shopper’s cart from the store to show offers and to add or remove the App’s free gifts. They do not set cookies, do not track shoppers and do not send shopper data to our servers.
How we use data
- To provide the App: display offers on the merchant’s store and apply their discounts at checkout.
- To measure the monthly sales made through the App’s offers, which determines the merchant’s plan usage.
- To manage the merchant’s subscription and to provide support.
We do not sell data, share it with advertisers or use it for marketing.
Sharing
We share data only with the service providers we need to run the App: Shopify, and our hosting provider, which stores the App’s database on servers we control. We may disclose data if required by law.
Storage and security
Data is sent over HTTPS. Shopify access tokens are encrypted in our database. Access to our servers is restricted to the people who operate the App.
Retention and deletion
When a merchant uninstalls the App, we immediately delete the store’s access tokens. 48 hours later Shopify sends us a request to erase the store’s data, and we then delete the store and all of its offers, settings and sales records. We also respond to Shopify’s customer data requests and customer erasure requests; because the App stores no customer personal data, there is nothing to export or erase.
Your rights
Merchants can ask us to access, correct or delete the data we hold about their store at any time by contacting us. If you are located in the EEA or UK, you have the right to lodge a complaint with your local data protection authority.
Changes
We may update this policy. The date at the top shows when it last changed.
Contact
Questions about this policy or your data? Contact us:
Pro Dev Nest
Sargodha, Punjab, Pakistan
Email: info@prodevnest.com
Phone: +92 309 0610615
Website: prodevnest.com
We reply to privacy requests within 30 days.